Returns & Exchanges
At The Leather Sofa, we stand behind the craftsmanship of our premium furniture and offer a 30-day return window to ensure your complete satisfaction. If your new leather piece isn't the perfect fit for your home, our streamlined return process makes exchanges and refunds simple and transparent.
Initiate Your Request
Contact our concierge team within 30 days of delivery with your order number and photos of the item to begin the return authorization process.
Prepare for Pickup
Ensure the sofa is in its original condition and securely wrapped; our specialized white-glove logistics partners will coordinate a convenient time for collection.
Inspection and Quality Check
Once the item returns to our warehouse, our leather experts will inspect the piece to verify it is free from wear, pet hair, or environmental damage.
Receive Your Refund
After a successful inspection, we will issue a refund to your original payment method, minus applicable restocking and shipping fees, within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing